Privacy Policy
At Ford Plumbing & Air, we value your privacy and are committed to protecting the personal information you share with us. When you provide your name, email address, or phone number—whether in person, over the phone, or through online forms—we collect and store that information securely. This information is used solely to communicate with you about the services you’ve requested, including billing notifications, appointment reminders, dispatch updates, and job completion surveys.
We do not share your personal information with third parties for marketing or promotional purposes. If you have opted in to receive SMS messages, you may receive text communications from us regarding your service. Message and data rates may apply, and message frequency may vary. To stop receiving messages, simply reply STOP, CANCEL, or UNSUBSCRIBE. For assistance or more information, reply HELP.
We use reasonable security practices to protect your data, and only authorized personnel have access to your information. If you have any questions about how your data is used or stored, please contact us at info@fordplumbingandair.com.
Terms & Conditions
By providing your phone number and opting in to receive SMS messages from Ford Plumbing & Air, you agree to receive text communications related to billing, appointments, dispatch updates, and job completion surveys. These messages may be sent via an autodialer or other automated systems, but your consent to receive them is not a condition of purchase.
Message frequency will vary depending on the nature of your service with us, and standard message and data rates may apply. You can unsubscribe from SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE. Once you opt out, you will no longer receive messages from us. If you need help or support, simply reply HELP.
Customers opt in to our SMS communications verbally, either in person at our physical location or during service calls. When you are first registered in our system, our staff will ask whether you would like to receive SMS updates. They are trained to inform you that message and data rates may apply, message frequency may vary, and that you can reply HELP for assistance or STOP to unsubscribe. Your phone number will never be shared with third parties for marketing or promotional use.